I managed to get a Phonak TV Connector to work – under extreme circumstances!
The Phonak TV connector 3.0 is a brilliant little Bluetooth adapter that can hide on the back of your television, powered by the USB socket. It enables quality streamed sound to flow straight to your MARVEL hearing aids.
Sometimes, when a patient has an extra device fitted (like a Sky box), getting it all to work can be a challenge.
I was confronted with 7 TV boxes / streaming devices today (with a HDMI switch box, allowing my patient to choose between them). I plugged the optical cable into the TV – it worked but the chap stated that he rarely used the TV on its own. Eventually, we came down to the fact that on most occasions, the Humax box was used.
It turns out there were 2 Humax boxes plugged in. So, then we discovered which of these was used the most.
I plugged in the optical cable to this box – nothing. I noted that it was connected to the TV via a HDMI cable, so I got a 3.5mm jack-to-RCA adapter cable from my car – and connected that to the red and white sockets on the back into the box in question. That worked! Something to do with the digital sound going down the HDMI cable…